CIS5001 Information Systems for Managers

This course enables students to understand how to optimise the return on investment in information and communication technology and systems, and the vital role of information systems in supporting the organisation's business processes and managers. The strategic implications of information systems are analysed, and students are guided through current developments in the planning, development, implementation, and maintenance of various types of information systems, with a particular emphasis on systems relating to enterprise applications, customer relationship and supply chain management, executive support and knowledge management, and international systems. The technical foundations in terms of hardware and software platforms are studied from the perspective of management and include wireless, data storage, telecommunication services and Internet technologies. Various current system development methodologies are compared, including Web services and offshore outsourcing.

ACC5502 Accounting for Managers

This course, available to postgraduate students only, aims to provide an understanding of the accounting concepts used in the interpretation of accounting reports and financial statements which are prepared to assist effective management of a business entity. Managers should recognise their information requirements on which relevant decisions are based. Planning, control and decision-making capabilities will be developed. Investment and Finance decisions and the Management of Working Capital will be discussed.

LAW5503 Law and Business

In order to introduce students to the impact of law on business, this course looks at the Australian legal system and the judicial process (eg: the way in which legal decisions are made and their significance). It also covers in some detail areas of the law relevant to business, such as contract law (including agency law), selected topics from the law of torts, aspects of the law relating to some of the main business structures, aspects of property and credit law, remedies and aspects of bankruptcy law.

MKT5000 Marketing Management

The course will highlight the need for managers to view the role of marketing as a vital upgrade managerial concern. The importance of a marketing perspective will be examined through the use of case studies in both domestic and overseas environments and also on the basis of empirical evidence. At the completion of the course students will be able to analyse the changing marketing environment, engage in creative market-oriented thinking, and be aware of the interplay between marketing and the other managerial functions of the firm. The crucial role of marketing in contributing to the success of organizations will be emphasised.

MGT5001 Decision Support Tools

The course aims to enhance the ability of managers to make decisions by formulating real world problems, often featuring ambiguity, in a manner which allows the application of quantitative management tools. The generalised approach of problem formulation, modelling, solution, interpretation and implementation will be addressed. The course will deal with the issues of data reduction, inference testing, forecasting, decision analysis, scheduling, location and layout decisions, Just-In-Time, project management and quality management.

ECO5000 Economics for Managers

Economics for Managers provides the manager with an understanding of economics and its role in managerial decision making. The course is focused on modern economic thinking and its relevance to business and management. Macroeconomic and microeconomic topics are covered. Interesting cases and recurring themes are a feature of the course. Time devoted to assessment has been shortened so that students can devote maximum time to study and understanding economics.

MGT8002 Strategic Management

As students draw closer to meeting the full requirements for graduating from the course, it is absolutely essential that they have the opportunity to integrate and synthesise the knowledge and competencies developed to date in relation to their professional and managerial responsibilities. This course allows students to identify and articulate the strategic issues that organisations are faced with. Students will be able to draw upon some of the critical concepts, techniques and information from other courses studied in order to develop informative and comprehensive responses to some of the key questions encountered in the strategic management of an organisation. This course provides a framework for analysis and integration by focusing attention on the development of an organisation’s strategic directions, strategic capabilities and internal and external dynamics

MGT5000 Management and Organisational Behaviour

The course aims to provide an understanding of the behaviour of people at work. It analyses behaviour at the individual, group and organisational levels. Managers must understand the complex interactions that influence the effectiveness of different management strategies and organisational structures under different environmental and technological conditions. As well as reviewing the current theories and research in the area, the course uses case studies to examine the implications for practising managers.

Specialisations

Project Management

MGT8025 Project Time, Cost and Quality Management

The course examines the following: Module 1 provides an overview of projects in the broader environment. It looks at the major stakeholders and the issues that are common to most projects, regardless of type and scale. Module 2 looks at the broader issues of time management in a project context, discusses the tools and techniques available to project managers, identifies the major phases of projects, and discusses the value of work breakdown structures in the management of projects. Module 3 looks at the processes for defining a project schedule, how to prepare estimates for activity durations, the need for cost / time tradeoffs, the inter-relationships between activities, the impact of imposing a calendar on the network, and how availability of resources can affect the final schedule. Module 4 considers the range of graphical techniques available to display project schedules including milestone charts, Gantt (bar) charts, and networks, and the significance of the critical path and float. Module 5 covers cost planning in a broader project context, looking at the project lifecycle, lease/buy decisions, project funding, quality and risk considerations, and the implications of resource management on cost management. Module 6 examines project cost definition, looking at estimating methodologies, sources of data, and the use of contingency funds. Module 7 looks at cost analysis, and considers various studies that can be carried out to justify a project financially, including opportunity studies, feasibility studies, cost benefit analyses, discounted cashflow analysis, and sensitivity studies, and the setting of selection criteria for project selection and commitment. Module 8 looks at the cost monitoring and control procedures necessary to ensure that cost management is effective, examines the impact of contract type and? contractor selection on costs, and reviews the benefits ofearned value analysis for major projects. Module 9 considers project quality in the broader sense, the historical background of quality management, and the relevance of total quality management (TQM) to project management. Module 10 covers quality planning and assurance, looks at the tools and techniques for quality management, the cost of quality, and review and control procedures. Module 11 looks at quality control procedures, quality control tools, and the need for stakeholder (especially employee) involvement in the processes. Module 12 considers the review processes of project management of time, cost and quality, both during the course of the project and upon completion, the value of audits and how to carry them out, how to minimise the likelihood of project failure, how to recover distressed projects, and how to finalise a project to ensure that the maximum benefit is obtained from the lessons learned.

MGT8026 Project Human Resources and Communications Management

The course examines the following: 1 Identification and establishment of an appropriate organisational structure, within which key stakeholders can operate; 2 Sourcing of human resources needed for the respective roles; 3 Allocation of responsibilities for the respective project activities and establishment of reporting relationships; 4 Monitoring performance of team members and identification of non-productive patterns of behaviour and performance; 5 Resolving conflict between stakeholders and within the project team; 6 Closing out the project and reassigning team members; 7 Identification of the requirements for distribution of information to stakeholders; 8 Implementation of a project management information system to ensure that stakeholders’ information requirements are being satisfied; 9 Monitoring and evaluation of project performance and the information system, to determine if compliance is being achieved; 10 Implementation of a control system to take corrective action if necessary; 11 Collection, storage and archiving of project information upon completion.

MGT8027 Project Integration and Scope Management

The course examines the following: 1 The inputs, tools and techniques, and the outputs necessary to manage the analysis of the project environment, project plan development, project plan execution and overall change control of projects. 2 The inputs, tools and techniques, and the outputs necessary to manage project initiation, scope planning, scope definition, scope verification, scope change control, and successful completion of projects.

MGT8024 Risk and Procurement Management

The course examines the following: Identification of those risks that are most likely to have a beneficial or adverse impact on the outcome of the project Analysis and evaluation of the likelihood of occurrence of any particular risk, and the consequences of such risks. Development of responses to identified risks to eliminate or reduce the consequences for the project. Procurement planning to determine those resources, goods and services required to carry out the project. Design and documentation of products required for the project Solicitation of proposals, quotations and tenders, and selection of suppliers and contractors Creation of contractual relationships between the respective stakeholders Administration of those contracts Completion of the contract administration and handover of works carried out.

FIN5000 Financial Management

Information Systems

CIS8002 Telecommunications in Business

In the rapidly growing field of telecommunications there is an urgent need for management, especially top level management, to involve itself in the planning, installation and control of the highways across which one of the enterprise’s most precious assets (information) travels more frequently and in greater quantities than was even envisaged a decade ago. This course explores the issues facing management over the next decade in planning, installing and controlling telecommunications networks.

CIS8004 Business Systems Planning and Implementation

This course examines the total information system planning cycle. It focuses on the management issues concerned with specification of information systems requirements to achieve corporate goals by emphasising the integration of information systems planning into the business planning process. A range of? methodologies for deriving information requirements for the various levels of management are examined, including soft systems methodologies and data oriented and process-oriented approaches. Automated aids, including computer-aided software engineering (CASE) tools, for the planning, development and? implementation of information systems are evaluated. The course also covers user education strategies to facilitate acceptance and utilisation of information technology.

CIS8005 Bus Sys Project Management

This course applies the nine project management knowledge areas - project integration, scope, time, cost, quality, human resources, communications, risk and procurement management, across the project management lifecycle of initiation, planning, executing, controlling and closing. The use of computer-based project management tools and techniques suitable for IS project management are also emphasised and form a vital part of the student’s skills and knowledge portfolio.

CIS8100 E-Business Strategy

The aim of this course is to teach the student the basic concepts of electronic business and enable students to develop skills to enable them to think strategically about electronic business. In order to complete this course, students must have Internet access.

Marketing

MKT8001 Buyer Behaviour

This course will take an integrated approach to buyer behaviour focusing on how the psychological and behavioural concepts can be used to develop and evaluate marketing strategies. This course will begin with an overview and critique of the basic organisational and consumer decision processes which will be followed by a detailed examination of the process phases and factors that may impact each phase. At each stage the processes will be considered in terms of their relevance for the development and implementation of effective marketing strategies. The course will conclude with an examination of the social, ethical and legal ramifications of the buyer behaviour process in the development of marketing strategy.

MKT8002 International Marketing and Management

International Marketing Strategy will provide students with a set of tools for working in the international environment and assist in developing business and marketing strategies.? Topics included are: the international business environment, trade theories, international business intelligence (and marketing segmentation), market entry strategies, the international marketing mix and international business strategy formulation and implementation. Contemporary research includes cross-national business relations (in relationship marketing), industrial marketing networks and business negotiations in a cross cultural environment and ethics.

MKT8003 Customer Service Relationship Marketing Management

The course focuses on the unique challenges of managing services and delivering quality service to customers. The attraction, retention, and building of strong customer relationships through quality service (and services) are central to the course content. The course is equally applicable to organisations whose core product is service (e.g., banks, transportation companies, hotels, hospitals, professional services etc.) and to organisations that depend on service excellence for competitive advantage (e.g., high technology, manufacturers and industrial products, etc.). In this course you will learn critical skills and gain knowledge needed to implement quality service and service strategies for competitive advantage across industries. Also frameworks for customer-focused management, and how to increase customer satisfaction and retention through service strategies are discussed. Other topics that will be addressed include, service recovery, service mapping, linking customer management to performance measurement and cross functional treatment of issues through integration of marketing with disciplines such as operations and human resources. This course provides pivotal content for tomorrow’s businesses as they structure around process rather than task, and attempt to build strong relationships with their customers.

MKT8009 e-Marketing

Marketers have been using electronic tools for many years, but the new generation of Internet and mobile technologies have created a flood of interesting and innovative ways to provide customer value. This course will build on basic marketing principles as it explores ways to improve the marketing process via technology. Students will see technology as a business tool to restructure business models and improve business value chains.

Human Resource

MGT8032 Managing Human Resources and Innovation

This course develops practical themes in human resource management for organisations, which aim to foster innovation through the expertise of employees. It deals with concepts of innovation in HR that are built upon an organisational change foundation. The course material emphasises HR concepts and processes for facilitating organisational innovation and prioritising the need for interdependence between: organisational structure for innovation, workplace and staffing issues and especially high performance teamwork. This interdependence is chiefly aimed at managing for high performance outcomes, via employee engagement with organisational issues through the context of their work.

MGT8033 Leading Organisational Change

One of the major contemporary issues facing management is the management of strategic change. It is essential that graduate managers be familiar with and develop skills in this important area. More than ever before, managers need to focus on the continuous renewal of their organisation’s core competencies, capabilities and knowledge assets. Managers not only need to know how to change the organisation for improvement but also be more sensitive to ability to change themselves. In this course students will be required to: show an understanding of those factors that affect and enhance prospects for planned organizational change; achieve a perspective on the conceptual foundations of organisation change; and show an understanding of the processes and many of the strategies and techniques which can be applied to increase organisational and managerial effectiveness; and demonstrate their ability to take part in or evaluate effectively some change management programs, in a context familiar and meaningful to them.

e-Business

CIS8100 Global Information Systems Strategy

The aim of this course is to teach the students the basic concepts and drivers of the networked organisation in the global economy so that students develop the skills to enable them to think strategically about electronic business in an increasingly global context. In order to complete this course, students must have Internet access.

CIS8002 Telecommunications in Business

In the rapidly growing field of telecommunications there is an urgent need for management, especially top level management, to involve itself in the planning, installation and control of the highways across which one of the enterprise’s most precious assets (information) travels more frequently and in greater quantities than was even envisaged a decade ago. This course explores the issues facing management over the next decade in planning, installing and controlling telecommunications networks.

CIS8004 Business Systems Planning and Implementation

This course examines the total information system planning cycle. It focuses on the management issues concerned with specification of information systems requirements to achieve corporate goals by emphasising the integration of information systems planning into the business planning process. A range of methodologies for deriving information requirements for the various levels of management are examined, including soft systems methodologies and data oriented and process-oriented approaches. Automated aids, including computer-aided software engineering (CASE) tools, for the planning, development and implementation of information systems are evaluated. The course also covers user education strategies to facilitate acceptance and utilisation of information technology.

LAW8301 E-Commerce Law

This course seeks to give students a detailed understanding of the law as it relates to the Internet and in particular ecommerce. It will examine the most problematic areas from a legal point of view. These areas include consumer protection, digital and electronic signatures, Internet banking, copyright, trademarks, privacy, censorship and also taxation. In each area the application of existing legal principles to ecommerce as well as the newly developed ‘cyberlaw’ principles will be examined. In some of these areas of law the growth in e-commerce has outstripped the growth in the law. In these areas we will identify the legal issues and look at any proposed laws that seek to clarify these new issues.

Accounting

LAW5220 Goods and Services Tax

The Goods and Services Tax (GST) applies at the rate of 10% to the supply of most goods and services in Australia. This course introduces you to the principles underlying the operation of the Goods and Services Tax. The course discusses in detail the operation of the relevant legislation and comprehensively explores the practical application of GST to the supply of goods and services. Topics covered include a discussion of the key features of the GST Law, the liability to pay GST, registration, GST-free supplies, input taxed supplies, taxable supplies, creditable acquisitions, tax periods, transitional issues, specific transactions, compliance, the impact of GST on business and accounting for GST transactions.

CIS8100 Global Information Systems Strategy

The aim of this course is to teach the students the basic concepts and drivers of the networked organisation in the global economy so that students develop the skills to enable them to think strategically about electronic business in an increasingly global context. In order to complete this course, students must have Internet access.

ACC8104 Adv Management Accounting

This course explores the changing nature and role of management accounting. Firstly, it focuses on management accounting in the new environment and draws comparisons with historical approaches. The course then explores and reviews various organisational and behavioural issues in the planning and control of organisations.

ACC8106 Advanced Auditing

This readings-based course examines contemporary issues in auditing and assurance services and recent developments affecting external and internal auditors. Through appraisal of the professional, theoretical and empirical literature, the course discusses and explores the nexus between research findings and their implications for the auditing profession and users of the audit report. The course considers various corporate governance issues related to the demand for and supply of auditing and assurance services. Current audit concerns regarding electronic data interchange, and auditor decision-making are also discussed.

Finance

FIN8104 International Finance and Tax

This course covers the concepts and mechanics of international money and capital markets. It includes exchange rate dynamics and forecasting, discussion of exchange rate risk and exposure management, sources of International Finance and international capital budgeting techniques. The course will also include an examination of the implications of taxation in international business decision making, the need for taxation planning, tax treaties, the foreign tax credit system, and foreign investment and exchange controls.

FIN8102 Global Financial Markets

This course examines the structure, operation and performance of the global financial system, using principles of financial and monetary economics. Using the Australian financial system as a benchmark, students are introduced to a selection of financial markets, products and institutions, the operations of which largely determine key financial variables that affect decisions to save and invest in the real economy. Where appropriate, the linkages between Australia and the global system are demonstrated. In addition, a number of uniquely international financial institutions are examined, and the workings of several international financial centres discussed.

FIN8103 Invest Management Strategies

Improved information technology, developments in quantitative techniques and financial innovation in conjunction with the deregulation of financial markets have all contributed to the need for management to apply a strategic approach to investment management. This course introduces students to theoretical and applied techniques used in the areas of security valuation, portfolio selection, asset allocation and portfolio evaluation. Examples will involve portfolios comprising equity, debt, derivative and foreign assets.

Supply Chain Management

MGT8003 Supply Chain Management

The field of supply chain management has arisen as firms try to become more efficient. Integrating the functions of purchasing, manufacturing and distribution is? becoming recognised as a core competitive strategy. This goes beyond the concept of integrated logistics, and involves all the functions within an organisation. This course will introduce the thinking and concepts involved in the evolution of supply chain management, and consider impact of such developments on an organisation, in terms of both functional and performance aspects.

MGT8005 Supply Chain Network Design

Supply Chain Networks are the essential “glue” that bind supply chains and ensure efficient and effective flow of materials and information. Typically, members will include suppliers, manufacturers, wholesalers, distributors, retailers, and most importantly, customers. Large amounts of capital can be tied up in facilities (factories, warehouses, distribution centres, retail outlets) wholesalers, distributors), inventory (at each echelon), transport and materials handling equipment, etc. Network configuration deals with many issues including physical movement, organizational behaviour, information technology and operations research. This course will take a strategic approach to network design and introduce some of the leading edge techniques that will facilitate practical network development.

MGT8021 Logistics Management

This course focuses on the management aspects of the design of logistics support systems for new products and capital equipment. It includes both the “military” approach to logistics through the Integrated Logistics Support (ILS) methodologies and the traditional “business” logistics areas of inventories, warehousing and transportation. The course emphasises the life-cycle approach to logistics support. It considers how reliability, availability and maintainability factors influence design and life cycle costs, the concept of ILS, the elements of ILS (maintenance planning, supply support, manpower and personnel, training and training devices, technical data, facilities, packaging, handling, storage and transport, support and test equipment, and computing support), and logistics operations and coordination. It includes related topics on logistic support analysis (LSA), modelling and simulation and the practice of logistics in both private and public enterprises.

MGT8022 Project Management

This course combines planning, organisation and control techniques with information technology to develop strong theoretical and practical skills in project management. It addresses the fundamental difference between project and general management. It highlights the importance of project planning and discusses the processes of networking, scheduling and resource allocation. It also includes discussions on project monitoring and performance measurement, cost/schedule control systems, risk assessment and analysis and human resource management in the project environment. The use of management information systems to assist in planning and controlling project activities is emphasised. Students are required to use a personal computer based project management software package and may also use other software such as spreadsheets and data bases or graphics software in a project management system application. The course addresses all nine courses of the nationally accredited National Competency Standards for Project Management.