This course is to introduce the participants to the essentials of Microsoft Outlook, a breakthrough in workgroup and individual desktop information management. It will cover how teams can organise, integrate and manage electronic mail, calendars, tasks, contacts, documents, and scheduling - all from one window.

At the end of this course participants should be able to:

• Explore the Outlook environment; use Outlook's features; use and customize Outlook Today; and use the different help options.
• Configure different e-mail accounts; use the Inbox to read, create, and send messages; reply to, format, and check spelling of messages; read and save attachments; and forward, delete, and move messages.
• Set delivery options for messages; set up and use Search Folders; flag messages; set up the read receipt option for messages; customize page setup; print a message; set up and use an address book; and use the mail merge feature to merge messages.
• Use the Contacts folder to manage e-mail addresses and create distribution lists; categorize contacts; use the Master Category List to create categories; and assign categories to contacts.
• Use the Tasks folder to add, edit, mark, and categorize tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
• Create and organize your appointments by using the Calendar; explore Calendar views; categorize appointments; modify, edit, and delete appointments; and add multi-day and annual events to the Calendar.
• Use the Calendar to schedule a meeting, and use the meeting workspace; read and respond to meeting requests; review and cancel a meeting; and use Microsoft NetMeeting.
• Create personal folders; add, move, delete, rename, and restore subfolders; move messages between folders; manage the Inbox by using the Organize page; filter junk e-mail; create, modify, and use signatures; collect and tabulate responses by using voting buttons;
• Sort and group messages, use the Rules Wizard to set rules for messages, use the Out of Office Assistant to send AutoReplies, use Mailbox Cleanup, archive mail messages, and create unique e-mail signatures for multiple accounts.

General public. No prior background is needed.

• Exploring Microsoft Outlook
• Using office assistant and help
• Exploring the Mail Services
• Sending Messages
• Working with received message
• Including Files and Objects in message
• Managing your mailbox
• Setting rules
• Using the Contacts (Address Book)
• Maintaining Contacts Entries
• Creating Appointment
• Editing Appointment
• Printing Schedules
• Customizing and Outlook Calendar
• Creating and Editing Tasks
• Creating New Journal Entries
• Adding Appointment and Tasks
• Recording New Entries Automatically
• Modifying or Deleting a Journal Entry
• Moving Existing Journal Entries

Course Duration: 9 hours

* All Schedules are correct at the injection date, the management reserved the right to change the schedule from time to time without prior notice. Kindly contact your Account Executive and/or Customer Service Executive for more information and queries.

Click here for Programme Enquiry

Informatics Professional Development Centre (IPDC) is an independent entity from Microsoft Corporation and is not affiliated with Microsoft Corporation in any manner. This course is not sponsored by, endorsed by, or affiliated with Microsoft Corporation. Window XP and Microsoft Office are trademarks or registered trademarks of Microsoft Corporation in the United States and certain other countries. All other trademarks are trademarks of their respective owners.